What if my podcast didn’t load?

Here are our suggestions for how to fix this:

  1. Refresh your app or restart your phone. This is the unplug it, plug it back in thing.

  2. In your app, scroll back to last year’s episodes. The content is almost entirely the same.

  3. Try our source app, Podbean, to find the episode.

  4. Recap using our YouTube videos. It has the whole year of content.

Here are customer support links for the main apps/platforms we use for The Bible Recap: 
YouVersion (Bible App)
Dwell Audio Bible
Apple Podcasts
Podbean
Spotify
YouTube

If your app isn't listed here, you can do a quick internet search of "[name of app] customer support" and something should come up.

If you’re experiencing an issue with the RECAPtain platform, please visit the RECAPtain section of our help page where many of these questions are answered.

Keywords: Bible, recap, podcast, app, tech, troubleshoot, phone

Previous
Previous

I’m in the Eastern Hemisphere and the podcast doesn’t load until the end of my day. Could it be loaded earlier?

Next
Next

Is the podcast content different from the video content?